WordPress - Inboxify Connector for WooCommerce

The Inboxify Connector for WooCommerce automatically synchronizes customers from your WooCommerce webshop with Inboxify. Based on your configuration, customers are automatically added to an Inboxify list and can receive tags for segmentation and automations.

What is the Inboxify Connector for WooCommerce?

The WooCommerce Connector connects your WooCommerce webshop directly to Inboxify.

With the plugin you can:

  • Automatically synchronize customers.
  • Add customers to an Inboxify list.
  • Assign tags based on customer orders.
  • Distinguish between first-time and returning customers.
  • Assign tags based on purchased product categories.
  • Assign tags based on a customer's lifetime value.
  • Optionally display a newsletter opt-in checkbox during checkout.

Installation and activation

  1. Log in to your WordPress dashboard.
  2. Go to Plugins > Add New Plugin.
  3. Search for Inboxify Connector for WooCommerce.
  4. Click Install Now and then Activate.
  5. Open WooCommerce Connector from the WordPress menu.

Connect your webshop

At the top of the settings page you'll find the Connection section.

Enter your:

  • API Key
  • API Secret

(available in Inboxify > Settings > API & Webhooks).

Click Save.

When the connection has been verified successfully, your available Inboxify lists will automatically be loaded. Select the default Inboxify list to which new customers should be synchronized.

Configure tags

In the Tags section, you can configure which tags are automatically assigned to customers.

You can configure the following:

Always add tags

These tags are added to every synchronized customer.

Order type tags

Automatically assign different tags for:

  • First order
  • Repeat customer

This makes it easy to create separate campaigns or automations for new and returning customers.

Category tags

Automatically assign tags based on the product categories of purchased products.

You can also choose how many parent categories should be included.

Customer value tags

Automatically assign tags based on a customer's total lifetime spend.

This makes it easy to group customers into categories such as Bronze, Silver, Gold or VIP for loyalty campaigns.

Configure synchronization

In the Synchronization section, you can configure when customers are synchronized with Inboxify.

You can choose between:

  • As soon as payment is received (recommended)
  • Only when the order is completed

You can also enable the optional newsletter opt-in checkbox during checkout.

When enabled:

  • customers must actively opt in;
  • only customers who opt in will be synchronized;
  • you can configure the checkbox label, an optional opt-in tag and how the checkbox is displayed on the order confirmation page.

⚠️ Warning!

In some countries, including the Netherlands, you may send marketing emails to existing customers under certain conditions without requiring an explicit opt-in. When you enable the newsletter checkbox during checkout, only customers who tick the checkbox will be synchronized with Inboxify. Customers who leave the checkbox unchecked will not be added to your Inboxify list.


We recommend leaving the checkbox unchecked by default and ensuring your webshop complies with the privacy and marketing regulations that apply in your country.

Frequently asked questions

Are existing WooCommerce customers synchronized automatically?

No.

The connector only synchronizes new or updated orders that match your synchronization settings.

Does the plugin support WooCommerce HPOS?

Yes.

The plugin is fully compatible with WooCommerce High-Performance Order Storage (HPOS).

Does the plugin support WooCommerce Cart & Checkout Blocks?

Yes.

The connector fully supports WooCommerce Cart & Checkout Blocks.