How Do I Delete a Contact?

You can delete contacts directly from the contact list.

Deleting contact(s)

  1. In the navigation menu, click Lists and select the desired contact list.
  2. Select one or more contacts you want to delete.
  3. Click Delete.
  4. Confirm the deletion.

💡 Tip: Contacts you've recently sent a newsletter to can't be deleted directly — but you can unsubscribe them first. Once unsubscribed, the contact can be deleted. Use Unsubscribe and delete (see below) to do both at once.

Unsubscribe and delete

If you want to unsubscribe a contact before deleting it, you can use this option.

  1. In the navigation menu, click Lists and select the desired contact list.
  2. Select one or more contacts you want to unsubscribe and delete.
  3. Click the More button more_horiz and choose Unsubscribe and delete.
  4. Confirm the action.

Why use this option?

  • The contact will first be unsubscribed, then deleted.
  • The contact is marked as unsubscribed. Even if you add them again later, they’ll stay unsubscribed.

How do I delete contacts based on tags?

You can delete all contacts with a specific tag in one go.

  1. In the navigation menu, click Lists and select the desired contact list.
  2. Click the More button more_horiz and choose Delete by tag….
  3. Select the tag you want to remove contacts for.
  4. Confirm the deletion.